Privacy Policy

Last updated: 27/02/25

INTRODUCTION

This privacy policy applies to OPERIO Living, a trading name of BKB Investments Ltd ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy.

Company Details: BKB Investments Ltd 71-75 Shelton Street London United Kingdom Email: enquiries@operioliving.com

INFORMATION WE COLLECT

We collect personal information that you voluntarily provide when you:

Contact us via email or our website
Request information about our services
Enter into business relationships with us

This may include:

Name and contact details
Company information
Property details
Communication preferences
Business correspondence

HOW WE USE YOUR INFORMATION

We use your information to:

Respond to your enquiries
Provide our services
Maintain business relationships
Send relevant communications
Comply with legal obligations
Improve our services

DATA STORAGE AND SECURITY

We implement appropriate security measures to protect your personal information. Your data is stored securely within the European Economic Area (EEA) and the United Kingdom.

DATA SHARING

We do not sell your information. We may share your data with:

Service providers who assist our operations
Professional advisers
Regulatory authorities when required by law

YOUR RIGHTS

Under UK data protection law, you have rights including:

Access to your personal data
Correction of inaccurate data
Erasure of your data
Restriction of processing
Data portability
Objection to processing

RETENTION PERIOD

We keep your personal information only for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce agreements

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CHANGES TO THIS POLICY

We may update this privacy policy periodically. The latest version will be available on our website.

For any privacy-related queries, please contact: Email: enquiries@operioliving.com Address: BKB Investments Ltd, 71-75 Shelton Street, London

COMPLAINTS

If you have concerns about our handling of your data, you can contact the Information Commissioner's Office (ICO) at www.ico.org.uk.